Why A Privacy
Statement?
Arrowheadnet
has a corporate policy in all areas of its business to respect your individual
and business's privacy. That is the reason we have adopted this Privacy
Statement, which establishes our commitment to the protection of your privacy
through strict adherence to fair electronic information practices. This
Privacy Statement establishes you, the individual or business, in control
of how your personal information is processed and handled. You have our
commitment that we will not electronically process your personal or business
information in any way that is incompatible with this Privacy Statement.
This Privacy Statement protects your privacy by:
Your information
- you will be informed of
• The type
of personal or business information Arrowheadnet collects about you through
its web site(s), other media, and the way we collect your information
• The general
purposes for which it collects the information
• The type
of organizations to which it may disclose the information as a necessary
part of taking care of your business and services rendered
• The choices
and means by which you the individual or your business may limit its use
and disclosure.
Our company
assures and
• will implement
reasonable policies and procedures to ensure that personal and business
information is kept only for the purposes for which it has been gathered
• takes reasonable
precautions to protect personal and business information from disclosure,
unauthorized access, loss, misuse, unauthorized access, manipulation, alteration
or destruction
• uses reasonable
measures to ensure that we have accurately and completely recorded the
personal information you have provided and provides you reasonable access
to your personal information as well as procedures for correcting or modifying
that information where appropriate
Recognizing
your right to choose
• Whether and
how certain personal information you provide is used when such information
is unrelated to the uses for which you originally disclosed it, and whether
the manner in which a third party uses certain personal information you
provide where such use is unrelated to the uses for which you originally
disclosed it.
Knowing Our
Customers
Arrowheadnet
is in the business of putting people and businesses in touch with other
people and businesses. It requires that we understand you and your businesses,
and your needs. We get to know you primarily through the information you
provide to us when signing up for and using one or more of our services.
The information you provide can include contact information and payment
information that is critical to your business or person. All of the information
we request from you when purchasing our services is obligatory unless otherwise
noted on the relevant form. When you purchase our services you or your
business agree to provide concise, and updated information.
After you've
signed up for our services, we may be in communication with you about your
account, technical questions you may have about services provided by us,
or any other matter relating to those services. Those communications are
essential to our relationship with you and to our ability to provide you
with quality services that are responsive to your needs. At the same time,
those communications give us helpful insights about you, your preferences
and the ways in which we might improve our services. We therefore may maintain
this information for future use.
In addition,
for quality assurance and operational purposes, we take note of whether
and how you use the information and services that we provide, such as by
recording site traffic patterns and by maintaining log files of users access
to site files. Also, on our various message boards, we store your messages
to or from other people. The information we receive from or about you is
stored on systems designed to prevent the loss, misuse, unauthorized access,
disclosure, alteration or destruction of that information. We also encrypt
your transmission of sensitive information to us (e.g., credit card numbers
and account passwords) in the interest of heightened privacy protection
and information integrity. You may refuse cookies by turning them off in
your browser; however, some of our sites may require a cookie for access.
Customer
Corrections or Changes
You have the
ability to correct or change certain information in our records, such as
your address and contact information. You may change this information at
any time and as is necessary. If you wish to do so or have questions about
correcting information, you can contact us via e-mail info@arowheadnet.com
or call us at 909-338-0332.
Improving
you services with the information you provide
We use information
about you for purposes of monitoring and improving our service to you,
as well as to ensure that we: i) bill you correctly, ii) administer your
account in-line with your agreements with us and iii) properly perform
the services you have requested from us.
We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of users that visit our sites. We may for example, correlate Web site traffic information with data about individual users.
Finally, we use the information we collect to direct important notices and information affecting your account or services, as well as to provide general information that may be of interest to you. You may choose out of receiving information from us simply by notifying us of your desire. Note, however, that in order to fulfill our service obligations to you, it maybe necessary to send you notices and other important information affecting your account or services.
We May Share
Information with others
We may share
certain information about you with those of our vendors who are responsible
for handling your account or performing other necessary services that you
require. We may share sensitive financial information (i.e. credit card
numbers and banking information), security information (e.g., username
and account passwords) and personal communications (e.g. personal e-mail
messages or message board postings) with such vendors where necessary and
appropriate. We will not share such information with other third parties,
except in response to formal requests (e.g., subpoena or court order) made
in connection with litigation or arbitration proceedings directly relating
to a domain name or other services we provide.
Our Accountability
By purchasing
our services you obtain the protections of and consent to the data processing
practices described in this Privacy Statement. When you purchase our services
and products you also represent to us that you have provided notice to
and obtained consent from, any third party individuals whose personal data
you supply to us with regard to: i) the purposes for which such third party's
personal data have been collected, ii) the intended recipients or categories
of recipients of the third party's personal data, iii) which of the third
party's data are obligatory and which data, if any, are voluntary, how
the third party can access and, if necessary, rectify the data held about
them. In addition to the privacy protections that we provide, our employees,
agents and business partners are independently responsible for ensuring
compliance with this Privacy Statement, as described below.
We ensure
accountability
To individuals
and businesses that believe that Arrowheadnet has not complied with these
privacy principles. If you have any questions regarding this Privacy Statement,
please contact info@arrowheadnet.com
Employee
Accountability
Only those
Arrowheadnet employees that have a legitimate business purpose for accessing
and handling personal or business information obtained by us are given
authorization to do so. The unauthorized access or use of such information
by a Arrowheadnet employee is prohibited and constitutes grounds for disciplinary
action, possible legal action, and termination.
Additionally,
our electronic information management systems are configured in such a
way as to block or prevent employees from accessing information that they
have no authority to access.
The Accountability
of Arrowheadnet Agents, Affiliates and Business Partners
Our trusted
vendors and business partners are responsible for processing or handling
some of the information that we receive. These vendors and business partners
are not authorized to use such information for purposes beyond those specified
by us and are required to preserve the confidentiality with which we treat
such information. If you feel that Arrowheadnet or any of our employees,
agents, or representatives, is or has been in violation of this Privacy
Statement, please contact us via e-mail at info@arrowheadnet.com,
by telephone at (909) 338-0332 x3, or by postal mail at:
TCS Communacation
Attn: T.Walker
P.O. Box 4522.
Crestline,
Ca. 90503
Arrowheadnet and www.Arrowheadnet.com is a TCS Communication Network company